{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-118046", "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "state": "PUBLISHED", "assignerShortName": "Wordfence", "dateReserved": "2026-10-27T15:16:09.365Z", "datePublished": "2026-11-07T02:29:11.914Z", "dateUpdated": "2026-11-07T02:29:11.914Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "shortName": "Wordfence", "dateUpdated": "2026-11-07T02:29:11.914Z"}, "affected": [{"vendor": "rabilal", "product": "JS Help Desk \u2013 AI-Powered Support & Ticketing System", "versions": [{"version": "0", "status": "affected", "lessThanOrEqual": "5.0.2", "versionType": "semver"}], "defaultStatus": "unaffected"}], "descriptions": [{"lang": "en", "value": "The JS Help Desk \u2013 AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition."}], "title": "JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title", "references": [{"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"}, {"url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"}, {"url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"}, {"url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"}, {"url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"}, {"url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"}, {"url": "https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"}], "problemTypes": [{"descriptions": [{"lang": "en", "description": "CWE-79 Improper Neutralization of Input During Web Page Generation", "cweId": "CWE-79", "type": "CWE"}]}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N", "baseScore": 6.4, "baseSeverity": "MEDIUM"}}], "credits": [{"lang": "en", "type": "finder", "value": "UKO"}], "timeline": [{"time": "2026-10-27T15:35:00.000Z", "lang": "en", "value": "Vendor Notified"}, {"time": "2026-11-06T13:58:40.000Z", "lang": "en", "value": "Disclosed"}]}}}

{}

{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "JS Help Desk \u2013 AI-Powered Support & Ticketing System", "vendor": "rabilal", "versions": [{"lessThanOrEqual": "5.0.2", "status": "affected", "version": "0", "versionType": "semver"}]}], "source": "security@wordfence.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "The JS Help Desk \u2013 AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition."}], "id": "CVE-2026-118046", "lastModified": "2026-11-07T03:17:00.320", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "CHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 3.1, "impactScore": 2.7, "source": "security@wordfence.com", "type": "Primary"}]}, "published": "2026-11-07T03:17:00.170", "references": [{"source": "security@wordfence.com", "url": "https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"}, {"source": "security@wordfence.com", "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"}], "sourceIdentifier": "security@wordfence.com", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "security@wordfence.com", "type": "Primary"}]}

{}

{"created": "2026-11-07T03:30:13.076710+00:00", "updated": "2026-11-07T03:30:13.076717+00:00", "vendors": []}