FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 06 Nov 2026 19:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Fri, 06 Nov 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226. | |
| Title | FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query | |
| Weaknesses | CWE-200 CWE-639 CWE-89 |
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| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-11-09T22:45:12.686Z
Reserved: 2026-07-14T21:10:50.032Z
Link: CVE-2026-62856
No data.
Status : Received
Published: 2026-11-06T17:18:34.047
Modified: 2026-11-09T23:17:24.440
Link: CVE-2026-62856
No data.
OpenCVE Enrichment
Updated: 2026-11-06T19:15:08Z