The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00201.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
psmplugins SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent unaffected
Version Status Constraints
0 affected ≤ 3.5.3

No data.

No data.

OpenCVE Enrichment is a feature of OpenCVE that uses AI to automatically link vendors and products to CVEs. Learn more on GitHub.

No data.

Project Subscriptions

No data.

Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://plugins.svn.wordpress.org/supportcandy/ cve-icon cve-icon
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207 cve-icon cve-icon
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492 cve-icon cve-icon
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464 cve-icon cve-icon
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681 cve-icon cve-icon
https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve cve-icon cve-icon
History

Sat, 03 Oct 2026 16:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Sat, 03 Oct 2026 02:45:00 +0000

Type Values Removed Values Added
Description The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
Title SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 6.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N'}

Projects

Sign in to view the affected projects.

cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-10-03T15:42:47.299Z

Reserved: 2026-09-21T12:34:10.300Z

Link: CVE-2026-94378

cve-icon Vulnrichment

Updated: 2026-10-03T15:39:49.204Z

cve-icon NVD

Status : Received

Published: 2026-10-03T03:16:37.230

Modified: 2026-10-03T16:16:45.133

Link: CVE-2026-94378

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-10-03T03:30:19Z

Weaknesses