Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Care accessible data as well as unauthorized read access to a subset of Oracle Customer Care accessible data. CVSS 3.1 Base Score 6.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Key SSVC decision points have not yet been added.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
Oracle Corporation Oracle Customer Care affected
Version Status Constraints
12.2.3 affected ≤ 12.2.15

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Project Subscriptions

Vendors Products
Oracle Subscribe
Customer Care Subscribe
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://www.oracle.com/security-alerts/cpuoct2026.html cve-icon cve-icon
History

Wed, 21 Oct 2026 01:45:00 +0000

Type Values Removed Values Added
Title Unauthenticated Remote Access Vulnerability in Oracle Customer Care Requiring Human Interaction
Weaknesses CWE-285
CWE-287

Tue, 20 Oct 2026 21:30:00 +0000

Type Values Removed Values Added
Description Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Care accessible data as well as unauthorized read access to a subset of Oracle Customer Care accessible data. CVSS 3.1 Base Score 6.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).
First Time appeared Oracle
Oracle customer Care
CPEs cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:*
Vendors & Products Oracle
Oracle customer Care
References
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: oracle

Published:

Updated: 2026-10-20T21:22:12.330Z

Reserved: 2026-09-28T15:40:09.498Z

Link: CVE-2026-101668

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-10-20T22:18:21.040

Modified: 2026-10-20T22:18:21.040

Link: CVE-2026-101668

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-10-21T01:30:17Z

Weaknesses